Privacy Policy

This Privacy Policy outlines how SpinKong, operating under a license from Curacao eGaming, collects, uses, shares, and protects your personal data in compliance with applicable data protection regulations in Great Britain, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our services, you agree to the collection and use of information in accordance with this policy.

Data Collection

SpinKong collects various types of personal data from users, which includes:

• Registration Data: When you register for an account, we collect information such as your name, date of birth, address, and contact details.
• Payment Details: To process transactions, we gather financial information, including credit/debit card information and other payment method details. We do not store your payment information directly; it is handled by our third-party payment providers.
• Technical Logs: We automatically collect data such as your IP address, browser type, operating system, device information, and other usage data through cookies and similar technologies to enhance your experience and improve our services.

Purpose of Data Usage

SpinKong uses your personal data for the following purposes:

• Account Management: To create and manage your user account, including verifying your identity and ensuring compliance with our terms and conditions.
• Marketing Communication: To send you promotional materials and updates about our services, provided you have opted in to receive such communications. You can unsubscribe at any time.
• Anti-Fraud Checks: To prevent fraud and protect our users and services, we perform checks on user accounts and transactions.
• AML Compliance: To comply with anti-money laundering regulations, we are required to collect and verify certain personal information.
• KYC Procedures: To fulfill our Know Your Customer obligations, ensuring that we know our customers and their activities on our platform.

Data Sharing

SpinKong may share your personal data in the following circumstances:

• Payment Providers: Your payment information may be shared with our third-party payment processors to facilitate financial transactions.
• Verification Partners: We may disclose your information to third-party services that assist us in identity verification and fraud prevention.
• Regulatory Authorities: We may be required to disclose your personal data to regulatory authorities or law enforcement agencies as mandated by law or in response to valid legal requests.

User Rights

As a user, you have specific rights regarding your personal data under UK data protection laws:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
• Right to Deletion: You may request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You have the right to request the restriction of processing your personal data in specific situations.
• Right to Data Portability: You may request the transfer of your data to another service provider in a structured, commonly used format.

To exercise any of these rights, please contact our support team.

Cookie Policy

SpinKong uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us improve functionality and performance. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to navigate and use its features.
• Analytical Cookies: We use these cookies to collect information about how visitors interact with our website, helping us improve our services and user experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to access certain features of our platform.

Data Security

SpinKong takes the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These measures include encryption, firewalls, and secure server environments. While we strive to protect your personal data, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it in accordance with applicable regulations.

Changes to this Privacy Policy

SpinKong reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications constitutes your acceptance of the new terms.

Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please reach out to the support team. We are committed to addressing your inquiries and ensuring your privacy is respected.