Terms and Conditions

Introduction and License

SpinKong is an online casino operated under the license of Curacao eGaming. We provide a platform for real-money gambling services, including a variety of casino games and promotional offers. Our services are intended for users located in jurisdictions that permit online gaming.

Eligibility

To participate in SpinKong’s services, users must be at least 18 years of age. We strictly prohibit access to our platform by individuals under this age. Additionally, users from jurisdictions where online gaming is not permitted are not allowed to create an account or access our services.

Account Rules

Users are permitted to maintain only one account with SpinKong. The registration process requires mandatory KYC (Know Your Customer) verification to comply with regulatory obligations. Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. Any misuse of an account, including but not limited to sharing login details, may result in account suspension or termination.

Deposits and Withdrawals

Users may deposit funds into their SpinKong account through approved payment methods. All transactions are subject to verification to ensure compliance with AML (Anti-Money Laundering) regulations. Withdrawals will be processed in accordance with our policies, and users can expect general timelines for processing to be communicated during the withdrawal request. Users must complete KYC verification before processing withdrawals.

Prohibited Activities

SpinKong maintains a strict policy against cheating, fraud, and bonus abuse. The use of bots, exploitation of system errors, or any unauthorized manipulation of gameplay is strictly prohibited. Any user suspected of engaging in these activities will face immediate account suspension and may result in further legal action.

Limitation of Liability and Termination

SpinKong reserves the right to suspend, restrict, or permanently close user accounts in instances of violations of these terms, non-compliance with regulatory requirements, or detection of suspicious activity. Users acknowledge that SpinKong shall not be held liable for any loss or damage arising from account suspension or termination.

Bonus Terms and General Promotional Conditions

SpinKong offers various bonuses and promotions to enhance the gaming experience. All bonuses are subject to specific terms outlined at the time of promotion. Users must comply with these terms to qualify for and maintain eligibility for bonuses.

Fair Play and Game Integrity Rules

SpinKong is committed to fair play and the integrity of all games offered on its platform. We utilize advanced technology to ensure that all games are fair and operate according to the highest standards. Users are encouraged to report any concerns regarding game integrity to the support team.

Fraud Prevention and Security Monitoring

To ensure a secure gaming environment, SpinKong employs advanced fraud prevention measures and continuous security monitoring. Users must report any suspicious activity related to their account immediately to the support team.

Dispute Resolution and Complaint Handling Process

In the event of a dispute, users should first contact the support team to resolve the issue amicably. If the dispute cannot be resolved through initial contact, users may escalate the matter through the established complaint handling process outlined on our website.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Great Britain. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Great Britain.

Responsible Gambling Measures and User Protection Tools

SpinKong is dedicated to promoting responsible gambling practices. We provide various tools to assist users in managing their gambling activities, including deposit limits, self-exclusion options, and access to resources for gambling support. Users are encouraged to utilize these tools to ensure a healthy gaming experience.